Privacy Policy - TapSolver

1. Introduction

This Privacy Policy describes how we collect, use, and protect the personal data of TapSolver website users (hereinafter "Site"). The processing of personal data takes place in compliance with EU Regulation 2016/679 (GDPR) and applicable data protection laws.

The Data Controller is TapSolver, contactable at privacy@tapsolver.com.

2. Data Collected

2.1 Navigation Data

During navigation, the following data is automatically collected:

IP address
Browser type and device
Operating system
Pages visited and visit duration
Traffic source (referrer)
Screen resolutions and browser language

2.2 Voluntarily Provided Data

If you choose to register or use advanced features, we may collect:

First and last name
Email address
Preferences and configurations saved in guides
Interactions with site content
Progress in interactive guides

2.3 Cookies and Similar Technologies

We use cookies and similar technologies to improve user experience. For more details, please refer to our Cookie Policy.

3. Processing Purposes

Your data is processed for the following purposes:

a) Service provision

Legal basis: Contract

To provide site functionalities, save configurations, and provide personalized product recommendations.

b) Analysis and improvement

Legal basis: Legitimate interest

To analyze user behavior and improve the site experience through Google Analytics 4. We monitor metrics such as bounce rate, time on site, and guide completion funnels.

c) Marketing and affiliation

Legal basis: Consent

To track clicks on Amazon affiliate links and measure the effectiveness of advertising campaigns (Google Ads, Meta Ads). TapSolver participates in the Amazon EU Associates Program and may earn commissions from qualifying purchases. This activity occurs only with your explicit consent.

d) Legal obligations

Legal basis: Legal obligation

To comply with tax, accounting, and legal obligations required by Italian and European legislation.

4. Data Sharing

Your data may be shared with:

Google LLC - Google LLC - for analytics services (Google Analytics 4) and advertising
Meta Platforms Inc. - Meta Platforms Inc. - for tracking pixels and remarketing (with consent)
Amazon Services LLC - Amazon Services LLC - through affiliate links to track commissions (aggregated information)
Vercel Inc. - Hosting provider (Vercel Inc.) - for service delivery
Resend Inc. - Resend Inc. - for sending transactional and retention emails

No personal data is sold to third parties. Partners are selected ensuring adequate security standards and GDPR compliance.

5. Your Rights

As a data subject, you have the right to:

Access: Obtain confirmation and a copy of your data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Restrict processing in certain circumstances
Portability: Receive your data in structured format (JSON)
Objection: Object to processing for legitimate reasons
Withdraw consent: Withdraw consent at any time via the cookie banner

To exercise your rights, contact us at: privacy@tapsolver.com

You also have the right to lodge a complaint with your local data protection authority.

6. Data Security

We adopt adequate technical and organizational measures to protect your data from unauthorized access, loss, destruction, or alteration. Data is stored on secure servers (Vercel Edge Network) with TLS 1.3 encryption, automatic daily backups, and limited access via two-factor authentication for administrators.

7. Data Retention

Personal data is retained for the time strictly necessary for the purposes for which it was collected:

Navigation data: 26 months (as per data protection guidelines)

User account data: until account deletion

Analytics data: 14 months (GA4 configuration)

📢 Marketing data: until consent withdrawal

8. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy. Substantial changes will be communicated via email to registered users. Continued use of the site after changes constitutes acceptance of the new policy.

9. Contact

For any questions or requests regarding the processing of your personal data, you can contact us at:

Email: privacy@tapsolver.com
Response time: within 30 days of request